Saintjones Return & Exchange Policy

At Saintjones, we want you to shop with complete confidence. If you’re not satisfied with your purchase, we’ve made our return and exchange process simple and hassle-free.

7-Day Easy Return & Exchange

• 7-Day Return & Exchange Window: You can request a return or exchange within 7 days of receiving your order.
• Free Exchange: Exchanges are free of charge, with no additional fees.
• Refund Shipping Charges: If you choose to return a product for a refund, ₹199 will be deducted from the original order amount as return shipping and handling charges.
• Easy Process: Our customer support team will guide you through the process.

Return & Exchange Eligibility

To be eligible for a return or exchange, products must be unused, unwashed, and in their original condition, with all original tags and packaging intact.

Items that have been worn, washed, damaged, altered, or returned without their original tags may not be eligible for a return or exchange.

How to Request a Return or Exchange

Simply contact our customer support team within 7 days of receiving your order:

Phone: 8447385856
Email: lazyfox084@gmail.com

Our support team will guide you through the process and arrange the next steps for your return or exchange.

Customer Support Hours

Monday to Saturday
10:30 AM – 6:00 PM

Important Information About Refunds

Once your return or exchange request is approved, our team will guide you through the next steps.

For refund requests, ₹199 will be deducted from the original order amount as return shipping and handling charges. The remaining eligible refund amount will be credited to the original payment source used to place the order.

Refunds will be processed after the returned product has been received and inspected. Once the refund has been processed, the amount will be credited to your account within 5–7 working days.

Please ensure that your product meets the return eligibility criteria before initiating a return request.

Shop without hesitation. Wear it. Love it. If it’s not for you, we’ve got you covered.

Thank you for shopping with Saintjones!